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Airbook Privacy Policy

Effective Date: Feb. 17th, 2025

Your privacy is important to us. This Privacy Policy explains the collection, use, and disclosure of information that we receive through Airbook. This policy does not apply to third-party websites, services, or applications, even if accessible through our Services.

Information We Collect

Information You Provide to Us

We collect information when you choose to provide it, such as when creating an account, requesting products or services, signing up for newsletters, or otherwise contacting us. This may include:

  • Name, address, email, and phone number.
  • Information from third-party applications connected to Airbook.
  • Personal and/or business information required for services.

Information We Automatically Collect

We may use cookies and other technologies to collect certain information automatically, such as:

  • Browser type, operating system, software version, and IP address.
  • Date and time of access, visited pages, and usage data.

How We Use Information We Collect

We use your data in accordance with this Privacy Policy and applicable laws. The collected information helps us:

  • Provide and improve our Services.
  • Communicate with you about relevant services.
  • Ensure compliance with legal obligations.

Data Security

At Airbook, safeguarding sensitive information is our priority. We employ encryption and strict access controls to protect your data.

How Airbook Ensures the Security of Your Credentials

We store passwords, SSH private keys, and OAuth tokens in an encrypted format within our database. The encryption key is strictly confined to essential production servers.

Understanding Airbook's Access to Your Data

SQL Databases

Our servers execute queries to fetch data, which is temporarily stored for analysis. We do not access your data without explicit prior consent.

Business Apps & Connectors

For external connections, we use Fivetran to sync data sources to a dedicated warehouse under our management. Access is strictly controlled to maintain data security.

SOC2 Compliance

Airbook is SOC2 compliant, adhering to security, availability, processing integrity, confidentiality, and privacy standards. Our independent audit verifies our commitment to stringent security policies and procedures.

Access to Your Personal Information

To ensure your data is accurate and up-to-date, contact us if you need to update or correct your information.

Changes to This Policy

We reserve the right to revise this Privacy Policy at any time. Changes will be posted on our website, and continued use of our Services constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, contact us at support@airbook.io.

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