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GTM Metric

Maximize revenue growth from existing customers

Track the percentage of revenue retained from existing customers including expansions and contractions. NRR above 100% indicates growing revenue from your existing customer base.

Net Revenue Retention Dashboard

Live Preview
Overall NRR
118%
+7.3%
Enterprise NRR
135%
+8%
SMB NRR
95%
+5.6%
Expansion Rate
22%
+22.2%
Trend Analysis
Current
Connected to Salesforce, Stripe
Updated 2m ago

Why Net Revenue Retention Matters

Essential insights for optimizing your go-to-market strategy

Key Insight #1

NRR above 110% indicates strong product-market fit and expansion potential

Key Insight #2

Focus on upselling and cross-selling to existing satisfied customers

Key Insight #3

Monitor expansion rates by customer segment to identify growth opportunities

How to Calculate

Formula

(Starting MRR + Expansion - Contraction - Churn) ÷ Starting MRR × 100

Benchmarks

Industry Average:100-110%
Good Performance:110-120%
Excellent Performance:> 120%

Trend Analysis

Implementation Guide

How to track this metric effectively with Airbook's integrated platform

1. Connect Your Data

Connect your CRM, marketing tools, and analytics platforms with Airbook's 150+ connectors. Data syncs automatically and gets transformed into analysis-ready tables.

2. Build Your Analysis

Use our collaborative workspace to calculate this metric with SQL or no-code tools. Create segments, time periods, and cohort analyses across all your data sources.

3. Track & Act

Build auto-refreshing dashboards, set up threshold alerts, and track trends over time. Share insights across teams and trigger actions based on your metrics.

Effortless, direct connections

Access clean, actionable data from business tools, databases, and data warehouses—anytime, anywhere

Ready to Track Net Revenue Retention?

Connect your data sources, automate net revenue retention calculations, and get real-time insights to optimize your revenue performance.

MAKE YOUR MOVE
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