Feature Requests per Account Tier | GTM Metrics

GTM Metric

Prioritize development based on account value

Track feature request patterns across different account tiers to prioritize product development and identify expansion opportunities.

Feature Requests per Account Tier Dashboard

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Enterprise Requests

+40%

Professional Requests

+28.6%

Standard Requests

-12%

Implementation Rate

65%

+18.2%

Trend Analysis

Current

Connected to Amplitude, Zendesk

Updated 2m ago

Why Feature Requests per Account Tier Matters

Essential insights for optimizing your go-to-market strategy

Key Insight #1

Enterprise accounts typically request 2-3x more features than standard

Key Insight #2

High-value tier requests should be prioritized for maximum revenue impact

Key Insight #3

Feature request fulfillment correlates with 40% higher renewal rates

How to Calculate

Formula

Feature Requests Volume and Value by Account Tier

Benchmarks

Industry Average:1-3 requests/account/quarter

Good Performance:Higher tier = more requests

Excellent Performance:60%+ implementation

Trend Analysis

Implementation Guide

How to track this metric effectively with Airbook's integrated platform

1. Connect Your Data

Connect your CRM, marketing tools, and analytics platforms with Airbook's 150+ connectors. Data syncs automatically and gets transformed into analysis-ready tables.

2. Build Your Analysis

Use our collaborative workspace to calculate this metric with SQL or no-code tools. Create segments, time periods, and cohort analyses across all your data sources.

3. Track & Act

Build auto-refreshing dashboards, set up threshold alerts, and track trends over time. Share insights across teams and trigger actions based on your metrics.